What Our Terms Cover and Why
Our terms govern every interaction tied to your account — from how you deposit via bKash, Nagad, or Rocket, to how your wallet balance is held, transferred, or adjusted. When you initiate a bKash or Nagad deposit, the funds move through your mobile wallet into a
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dedicated account ledger; withdrawals are processed back through the same channel after identity verification is complete. We apply these terms uniformly, whether you reach us on a mobile browser or through the app. Eligibility is your responsibility: if online gaming is restricted under your local law
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or in your region, our terms do not override that restriction and your account may be limited or closed. Disputes are handled through our formal complaints process, which starts with a written request to our support team — we aim to acknowledge every submission and provide
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a reasoned response. Payment disputes involving bKash, Nagad, or Rocket transactions follow their respective network policies alongside ours, and we will provide transaction records on request to help resolve them.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.